In View

The home of community news


Giles’ Guide to My Health Online

It’s me, Giles, and today I’ve got some tips on how you can save time looking after your health.

Have you heard about the NHS’ My Health Online service? It’s a fantastic service, and I’m going to tell you how you can go about setting up an account for yourself!


Getting your prescriptions online.

My Health Online is an NHS service that allows you to interact with your local GP practice.  Depending on what your local practice has made available, features may include:

-Booking and cancelling appointments

-Choosing your own appointment date and time

-Request repeat prescriptions

-Update and edit personal information

-Check your medication and allergies

-24-hour access


How do I get it?

Forget being on hold; you can access My Health Online any time of day or night on your mobile phone, tablet or computer (as long as there’s internet access). There are four steps to accessing this service:

1. Tell your practice that you want to use this service. You can do this when you next visit the surgery, or by calling them.

2. Your practice will then give you a letter with all the details you’ll need to register online.

3. Next, you’ll be asked to prove your identity (to protect the information held about you).

4. Once you’ve received your letter, you can use the details provided to register and log-in to your account.

That’s it! You’ll now have full access to your My Health Online Account. Not only is this service helpful for you, but it also makes life a lot easier for the surgery. This service is available in both English and Welsh. For more information, please click here.


Extra help

If you would like someone to guide you through this step by step, simply turn up to one of our Digital Drop-In Schemes located across the Vale and RCT.

Get the latest updates from Newydd