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Can financial inclusion help me?

What is financial inclusion?

Financial inclusion tries to ensure that everyone has access to appropriate financial services they need to improve their lives.


How does it work?

We complete an assessment, check that you’re claiming the right benefits and have registered for utility reduction schemes. Then, our team can work out a budget plan with you and help you get on top of your finances.


Can it help me?

The Welfare Reform Act 2012 introduced some changes benefits and tax credit system. The biggest change was the introduction of Universal Credit. The benefit system can be difficult to understand. Our team can offer information and help with the benefit cap, “bedroom tax”, benefits applications and appeals.
Depending on your circumstances our team may be able to help you to get household items and white goods. We can help with food vouchers if you’re struggling with money, have been sanctioned or had a change of circumstance. Charitable grants may also be accessible. Help is available to any Newydd resident whether you’re working, out of work, a student or retired.


How do I get in touch?

If you think our financial inclusion team can help you with any of the above, you can access this service by emailing or speak to your housing officer who will then make a referral to our team.

We’ll contact you as soon as possible and make an appointment to visit you at home (or a convenient location) after a referral. However, this may take up to 4 weeks during busy times.

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