In View

The home of community news


Giles’s guide to Newydd Online

There are many ways to connect with Newydd online. We’re active on five social media platforms, have a website, an e-newsletter and much more. Below you’ll find information on each and how you can benefit from them.


Newydd on social media

We have a Facebook page, a Twitter feed, an Instagram page, a YouTube channel and a LinkedIn profile.

YouTube – On our YouTube channel, you’ll find an archive of all the videos we have produced over the past few years. From the touching story of our community garden to the fun volunteering antics over at Hope Rescue. You can learn a lot about what we provide by browsing our channels and playlists.

Facebook – Our Facebook is the place to go to find our extensive range of free courses and qualifications available to you. They’re all listed under our ‘events’ page and you can enquire about each individually. There are also regular updates, photo galleries and videos posted for you to enjoy and interact with.

Twitter – Twitter is the home of fast moving news and updates. Follow us for updates and stories or discover and interact with our partners, and see what our staff get up to behind the scenes. You’ll be the first to hear about any job vacancies and opportunities with Twitter.

Instagram – This photo-based social platform showcases some more behind the scenes images from our events, outings, and around the office.



LinkedIn – You’ll likely come across more business orientated posts on LinkedIn, with links to our blog and more often than not, job vacancies.

It’s here you’ll find everything you need to know about Newydd and affordable housing in south Wales. You can find out how to apply for a home, how to buy an affordable home and how we can help you in the community. You can also find our policies, report a repair and even an online magazine of our annual review. Our website should be your first port of call for any information you require. It is also here that you will find My Newydd and our Live Chat service.


Live Chat

Want to speak to our customer service team? Our Live Chat service is the quickest and easiest way to do so. You won’t have to wait on hold and you can chat on your mobile, tablet or computer, anywhere, any time. Outside office hours, your message will be sent to our team who will get back to you as soon as we’re open again.


My Newydd

This is the key to your Newydd tenancy. Here you can check your balance, pay your rent, edit your personal details, report repairs and ASB and much more. If you haven’t signed up yet, you can do so here.



Sign up to our monthly newsletter to be the first to read our exclusive stories, get first glimpses at our campaigns, receive job vacancy alerts and useful guidance to save you money. Sign up here to receive our newsletter, and you can opt out at any time.


If you’d like help with using online services, or using your devices, check out what our Digital Champions can do for you by clicking here.

Get the latest updates from Newydd